Rule 16 of 26 · Chapter IV — Hard Conversations and Decisions
Give feedback close to the moment
Why this rule exists
Feedback saved for the quarterly review is feedback that arrives too late to help. The moment has cooled, the details have blurred, and the person has been operating on the wrong assumption for weeks. Delay also lets small things compound into a big, tense conversation that neither of you wanted. Timely feedback, given close to the event while it's still specific and low-stakes, is a small correction rather than a verdict. The kindest thing you can do is make feedback frequent enough that no single instance carries much weight.
The full rule lives in the book
How to apply it, worked examples, and when it doesn't apply are part of Rules of Calm Leadership, a premium rule book.
About this book